What to do next


The first actions that need to be completed  immediately will differ depending upon the individual circumstances of your bereavement. In all circumstances we would advise you  to contact us Jones funeral directors by phone on 01482 504 501 or call into our premises at 148 County Road South, Hull HU5 5NA.

Below we have listed the basic requirements for initial actions, we are here to guide you through all circumstances and liaise with all legal parties on your behalf. Over our years of experience at Jones Funeral Directors we have built up close working relationships with third parties to enable us to provide you with direct information and guidance.

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Jones Funeral Directors would like to offer our condolences to you, your family and friends at this difficult time.

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Death occurs at hospital 

When you contact us we will liaise with the bereavement office on your behalf. The medical certificate must be signed and then we will inform you when it can be collected from the hospital so you can begin the registration process. We will guide you through this procedure, the timescale for collection can vary depending on when the certifying doctor is available to sign the medical  certificate.


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Death occurs at Home

We would advise you to contact the deceased person’s doctor as soon as possible after the death. The deceased’s doctor or another doctor will need to visit to confirm that death has occurred. When a doctor has certified the death we are then able to attend to bring your loved one into our care. We treat each person as if they were our own family member and as such you can be assured they are in good care.

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There are some circumstances when the coroner will legally become involved, try not to worry we will liaise with the coroner’s office on your behalf and we will keep you informed .

At times if a death is sudden or unexpected the doctor or ambulance may legally be required to inform the police, do not worry it is a legal procedure we will liaise with the police and coroner  on your behalf.

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Our advice for all families is to contact us immediately on 01482 504501, we can then book a registrars appointment for you at the appropriate office,  in order to obtain a certificate for burial or  cremation, commonly known as the  “green form“, this enables us to begin the funeral arrangements. If the coroner is involved, different procedures  may apply.